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SHIPPING AND POSTAGE
We do ship
internationally! Please note, due to certain distribution agreements,
we may not be able to ship some items internationally. Please contact
us if you are unsure about your item.
To work out shipping
costs (national or international), please add the items you are after
to the shopping cart to calculate price.
At this point in
time, we are a web based only store. We do not offer pick ups.
OR INCORRECTLY RECEIVED ITEMS
If you have received
an item that has been damaged by posting/shipping, if you did not
insure the item, it is the customers responsibility for the item and
claims will not be honoured. If the item was insured, please lodge an
RMA or contact us within 7 days so we can sort it out with the postal
service or courier ASAP.
received items, please lodge a RMA or contact us within 14 days of
the order date. Claims made after that date will not be honoured. We
will strive to rectify any problem(s) in a timely manner.
Defective items that
are within the warranty period (stated on the item information page
or you can contact us for more information), please lodge a RMA or
contact us to have the problem(s) rectified.
RETURN POLICY FOR
We do accept returns
for incorrectly ordered items by the customer. They must be returned
within 7 days from order date. All items must be in new condition,
undamaged original packaging, any accessories included and any
postage/shipping costs are to be covered by the customer. We will not
accept any items that are not in the aforementioned condition. A 20%
restocking fee will also apply to any returns. Refunds will be
offered in the form of store credit.
© Darcher 2005 - 2021 | ABN 82 936 528 760